Privacy policy

Privacy Policy

CMRD BV, located at Prunus 90,7701 WR Dedemsvaart, is responsible for the processing of personal data as shown in this privacy statement.

 

Contact details:

www.comfeur.nl

CMRD BV

contact@comfeur.nl

Prunus 90

7701 WR, Dedemsvaart

 

Comfeur cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never share your data with third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Comfeur. The effective date for these terms and conditions is April 20, 2020. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact us: contact@Comfeur.nl

 

PERSONAL DATA WE PROCESS

 

Comfeur processes your personal data when you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

– First and last name

– Address details

– Phone number (optional)

– Email address

– Company details (optional)

 

FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS PERSONAL DATA?

Comfeur processes your personal data for the following purposes:

- Processing your payment

– To inform you about changes to our services and products

– To offer you the opportunity to create an account

– To deliver goods and services to you

If you subscribe to our newsletter, we will use your personal data (only your email address) to occasionally keep you informed about our offers and promotions. You can unsubscribe at any time to stop receiving the newsletter.

– Comfeur analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.

– Comfeur also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

PURPOSE OF DATA PROCESSING

 

General purpose of the processing

We use your data solely for the purposes of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing unless you have given permission. If you share data with us and we use it to contact you at a later date—other than at your request—we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality based on the agreement between them and us, an oath, or a legal obligation.

 

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

 

Cooperation with tax and criminal investigations

In appropriate cases, Comfeur may be legally obligated to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will object to this within the limits of the law.

 

HOW LONG WE KEEP PERSONAL DATA

We retain your data for as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable retention period. However, employees will no longer have access to your client profile and any documents we have created as a result of your assignment.

YOUR RIGHTS

Under applicable Dutch and European law, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. Below, we explain these rights and how you can exercise them. In principle, to prevent misuse, we only send copies of your data to the email address you already have on file with us. If you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself. We maintain records of processed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies of data in the machine-readable format we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are misusing your personal data.

 

Right of inspection

You always have the right to access the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file for you, along with an overview of the processors who hold this data, and the category under which we store this data.

Right of rectification

You always have the right to have the data we process (or have processed) that relates to you personally or can be traced back to you, corrected. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been corrected to the email address we have on file for you.

Right to restriction of processing

You always have the right to restrict the data we process (or have processed) that relates to you personally or is identifiable from you. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data we process (or have processed) that relates to you personally or is identifiable to you, processed by another party. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties, to the email address we have on file for you. In all likelihood, in such a case, we will no longer be able to continue providing services, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights

In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Comfeur. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies of the data we process (or have processed) and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.

 

COOKIES

 

Google Analytics en Facebook Pixel

Our website places cookies from the American company Google as part of its "Analytics" service. We use this service to track and generate reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements online. Google uses this information to provide targeted advertising (AdWords) and other Google services and products. The same terms and conditions apply to the Facebook Pixel.

 

APP

With some products that If Comfeur offers a recommendation, an app will be recommended because the product will not function otherwise or because it can improve the user experience. Personal data is processed by the recommended app in this case. However, Comfeur does not have access to this information and therefore cannot ensure that this data is deleted and cannot be held liable for this.